Our Process

Removing hardened creosote from a chimney in Goldsboro

A poultice that dissolves glazed creosote

One removal system, SaverSystems' Poultice Creosote Remover, is made to remove third-degree glazed creosote from clay flue tiles or stainless steel liners. According to its data sheet, it dissolves and absorbs the creosote, and as it dries it loses its grip and falls from the flue walls.

Whatever remains is then removed by normal sweeping. The product is mixed to a thick, pudding-like consistency and applied to the flue, which is how it reaches glaze that a brush cannot shift. We explain the product and its steps before any work starts in your Goldsboro home.

Sealing the fireplace opening

Removal products are not something you want in the living room. The PCR data sheet instructs covering the fireplace opening or the stove thimble so the product does not enter the living area, and it lists eye protection, a respirator, protective clothing and gloves for the people applying it.

Our crew seals the opening and protects the hearth and floor before anything goes into the flue. Please keep children and pets away from the fireplace and the work area until the cleanup is done. The seal stays in place until the treatment is dry and the flue has been swept.

What a creosote removal estimate should say

A useful estimate names the removal method and product, the part of the flue and smoke chamber treated, the likely number of visits, the follow-up sweep, protection of the room and roof and any use restrictions. Repairs found afterwards are separate lines. Each line is written so you can see what it covers and approve it on its own.

We write ours to that standard, priced upfront with no hidden fees. If the glaze runs farther than the inspection could see, you hear about it before any extra work, and your approval comes first.

A written record of the removal

After removal, you receive a written note of what was found, the method used, the areas treated and the condition of the liner once it was clean. That record is useful when you sell the home, change how you heat or book the next inspection.

It also tells the next technician what to look for. If deposits return faster than expected, the record helps us trace why and adjust the advice for your Goldsboro fireplace. Keep it with the house papers, and share it with any buyer who asks about the fireplace.