Our Process
How fireplace repairs are done in Goldsboro
Finding the fireplace fault before ordering parts
A symptom shows where to start looking. It does not tell you what to replace. Smoke at the opening can come from a closed or broken damper, a narrowed passage or a house pulling air the wrong way. Crumbling material on the hearth can fall from the firebox, the smoke chamber or a factory-built panel. Each of those has a different repair and a different price.
From the hearth up to the damper, the fireplace is checked, and we ask when the problem started, what you burn and whether anything changed in the room. On your Goldsboro estimate the failed part is named first and the repair second, so you never pay for a part that was only a guess.
Mantel and trim spacing around the fireplace opening
Wood mantels and trim are allowed on the face of a masonry fireplace, within limits. The code keeps exposed combustible trim 6 inches or more from the opening, and inside the 12-inch zone around it, combustible material may stand out only 1/8 inch for each inch of distance (R1001.11, exception 4).
A deep mantel shelf mounted low, or decorative molding added right up to the opening, can end up too close. Our specialists measure these distances on your Goldsboro fireplace and tell you if something needs to move. Scorched paint or darkened wood above the opening is one of the clues we look for.
Fireplace repair around a gas log set
Some fireplaces burn wood, some have a gas log set where the wood used to go and some are sealed gas units behind glass. Under R1004.4, an unvented gas log heater cannot go into a factory-built fireplace unless the fireplace itself is tested, listed and labeled for that use.
Our fireplace repair covers the firebox, damper, hearth and surround around a gas log set. Faults in the gas appliance itself, such as a burner, control or ignition problem, go to our gas fireplace repair service, which works from the appliance manual. We tell you which service applies before the visit to your Goldsboro home is booked.
Electric fireplace repair and the power supply
Electric fireplaces burn nothing, so their faults are electrical: a heater that stops, a flame effect that flickers out, a cord or plug that runs warm. Opening a live unit to look inside is unsafe. Stop using an electric fireplace that smells hot or shows damage, and leave it unplugged or switched off until it is checked.
Our electric fireplace repair service works from the model's manual. A new circuit or outlet is electrician work, and we tell you when that applies. Sharing the brand and model when you book helps us prepare for the visit to your Goldsboro home.
