Our Process
Inside a vent repair on your Wagner fireplace
Joints that lock the way they should
Direct vent sections join with twist-lock connections. In the DirectVent Pro instructions the male end goes into the female end until the locking lugs are covered, and the female end is turned an eighth of a turn to lock. Screws are optional and allowed only where they do not penetrate the inner wall of the pipe, and no sealant is needed unless the appliance maker requires it.
A joint that was never fully locked, or one that has separated, lets exhaust escape before it reaches the outside. Our team checks the accessible joints on the vent from your Wagner fireplace, relocks or replaces what has loosened and confirms that no screw has pierced the inner pipe.
A termination that stays clear
A wall termination must not be easily blocked or obstructed, DuraVent's direct vent instructions say, and the same instructions tell owners to look for bird nests and other foreign material during the yearly inspection. Shrubs that grow up around a cap, a stored ladder or a new fence can all interfere with it.
When we inspect the venting at your Wagner home, our team checks the space around the cap as well as the cap itself and recommends trimming or moving what crowds it. Where only a relocated termination will solve it, we price that work.
Vent problem or control problem
A gas fireplace that goes out or shuts down can have more than one cause, and the vent is only one of them. A blocked termination, a separated joint or a run with the wrong pitch can all affect how the unit burns, while the fault can just as easily sit in the unit's controls.
Our technicians check the vent path on your Wagner fireplace first, from the termination back along the accessible route. If the vent checks out, the job moves to gas fireplace repair, and you are not charged for vent parts the system does not need.
Carbon monoxide alarms and gas fireplaces
When a carbon monoxide alarm goes off, everyone leaves the house, 911 is called from outside, and nobody goes back in until responders say it is safe. The vent is looked at only after that immediate danger has been handled.
Florida law (section 553.885, Florida Statutes) calls for an approved carbon monoxide alarm within 10 feet of each room used for sleeping in buildings constructed after July 1, 2008 that have a fireplace or a fossil-fuel appliance. On vent visits in Wagner, our team reminds you to test the alarms in your home.
