Our Services
Fitting the insert, the liner and the hearth
When the schedule allows, we inspect the same day in Geneva and explain the plan at the fireplace.
A tag that records the change
One insert manual asks for a metal tag on the back wall of the fireplace whenever the fireplace has been modified to accept the insert. The tag tells a future owner or inspector that the fireplace is no longer in its original condition.
When our work changes the fireplace, we fit the tag the manual describes and describe the change in the written record of the job. Removing the insert years later is then easier for whoever does it. The tag is small and sits out of view once the insert is in place.
The surround panel
The surround panel covers the gap between the insert and the fireplace face. It is a finish piece, and it does not connect the insert to the chimney or fix anything behind it.
Whether the surround is sealed depends on the model and the air arrangement, and the manual decides. We fit it after the connection is complete and inspected, so nothing is hidden behind it that you have not seen. If the surround covers the old damper frame, we tell you what is behind it before it goes on.
The baffle inside the firebox
The baffle above the fire steers hot gases and helps the insert burn completely. One manual says the insert must not be run without its baffle and insulation in place, and another asks owners to check that the baffle bricks are intact.
We confirm the baffle is seated correctly before the first fire and show you where it sits. At each maintenance visit we check it for cracks or movement. A cracked baffle board or a shifted brick is a simple repair when it is caught early.
Smoke alarms during the first fires
New insert paint cures during the first few fires and gives off an odor. One maker notes that smoke detectors may operate more often during that curing period and asks owners never to disconnect them, relocating one if it sits too close.
We explain the curing fires at handover and suggest opening a window during the first burns. Your alarms stay connected the whole time. The odor fades as the paint finishes curing over those first fires.




