Gas Fireplace

Gas fireplace repair done properly in Elder Springs

Gas fireplace repair and maintenance from local technicians who test before they replace.

Repair visit or scheduled service

A gas fireplace visit usually starts from one of two places. Either the unit has stopped working properly, because it will not light, will not stay lit or burns in a way it did not before, or it still works and is due for the routine cleaning and checks its maker calls for. The first is a diagnosis. The second follows a service list.

Both kinds of visit touch many of the same parts, so it helps to tell us which one you need when you call. For a fault, describe what the fireplace does and when it started. For a service visit, tell us roughly when it was last looked at. Either way, the first look is free and the price for the work comes before the work.

What an annual gas fireplace service covers

Gas fireplace manufacturers ask for a qualified service person to inspect the appliance and its venting before use and at least once a year after that. Our annual gas fireplace service follows the service list in your model's manual, which typically covers the items below.

You get a written record of what was cleaned, what was found and anything we recommend, each with its own price.

  • Burner ports cleaned and checked for an even flame
  • Pilot assembly cleaned, including its thermocouple, thermopile or flame sensor
  • Logs, embers or glass media lifted, cleaned and reset to the diagram
  • Glass cleaned on both sides and the door gasket inspected
  • Blower cleaned and its operation checked
  • Vent termination and visible venting checked for blockage and damage
  • Controls, wall switch, remote and batteries tested
  • Light-up time and flame appearance compared with the manual

A white or gray film on the glass

A cloudy white or gray haze on the inside of the glass is a different deposit from soot. One maker's manual attributes it to sulfur from the fuel settling on the glass, the logs and the firebox surfaces as the fire burns. It builds slowly and is easy to mistake for scratches.

Left in place, the film can mark the glass permanently, so the same manual asks for it to be cleaned with a cleaner made for gas fireplace glass, and only when the glass is cool. We clean it during service and show you how to keep it clear between visits.

Door gaskets and relief doors

A sealed gas fireplace relies on a gasket around the glass frame to keep exhaust inside the firebox. Gaskets harden and break down with heat over time. One maker's annual service list asks for every accessible gasket to be inspected and replaced as required.

Some units also have relief doors or flaps that let pressure escape if gas lights late. They need to open freely and close sealed, and one manual warns that relief doors left open while the unit runs can let exhaust into the home. We check both the gaskets and the relief system during service, because a gap in either place defeats the seal.