Chimney Services
What creosote removal involves in Bertha
Glaze in the smoke chamber
The smoke chamber, the sloped space between the damper and the flue, collects deposits too. The PCR system includes a separate sprayer for removing glazed creosote from smoke chambers, and treating that space is a separate step from treating the flue above it. Deposits there sit close to the fire and are easy to miss from the top of the chimney.
We include the smoke chamber in the free inspection and price its treatment on its own line. If the chamber's surface turns out to be rough or cracked beneath the deposit, smoke chamber repair is explained as a separate job.
Removal day at your chimney
On the day, the room and roof are protected first and the fireplace opening is sealed. The product is mixed and applied to the flue, or the mechanical work is done, and the chimney is left to dry or cool as the method requires. Nothing goes into the flue until the protection is in place, and you are told how long each stage will take.
A follow-up visit clears the loosened deposit, sweeps the flue and inspects the liner. We walk you through what came out, what the flue looks like now and whether the fireplace is ready to use.
Two or more flues in one chimney
A chimney can hold several flues, each serving its own fireplace or appliance, and each can carry its own deposit. One flue may be glazed while its neighbor needs only a sweep. A fireplace flue and a stove flue in the same chimney can also call for different removal methods.
Our specialists inspect each flue separately and price them separately, so you pay for removal only where it is needed. The estimate names which flue is which, so there is no confusion on the day of the work. If only one flue needs treatment, the others stay usable where it is safe, and we say so in writing.
Creosote removal from a local, family-owned team
Creosote removal can stretch over more than one visit, so it helps to work with people you can reach. Our family-owned, locally owned company handles the inspection, the treatment, the sweep and the follow-up check with one crew. The same people who saw the deposit at the free inspection are the ones who come back to sweep it out and check the liner, so nothing is lost between visits.
Both our workmanship warranty and our 100% satisfaction guarantee cover the work, and services you confirm inside 72 hours of the inspection are 10% off. Ask us anything between visits, and you will talk to the company doing the work on your Bertha chimney.
