Gas Fireplace

Gas fireplace care from pilot to vent cap

Gas fireplace repair and maintenance from local technicians who test before they replace.

Read the rating plate before touching a part

Every gas fireplace carries a rating plate that names the maker, the model, the fuel it was built for and its input rating. That plate decides which manual applies, which parts fit and which pressures the burner should run at. Two units that look alike from across the room can use different ignition systems and different valves.

Our technicians find and read the plate first, usually behind the lower grille or the control access panel. If you can see it without taking anything apart, a note of the make and model when you book helps us bring the right information. If you cannot find it, leave that to us.

Gas pressure checked at the valve

Gas valves on these fireplaces generally have test points for the pressure coming in and the pressure going out to the burner. The rating plate or the manual gives the range for each, and the range differs between natural gas and propane. Flames that are always too tall or too small can mean the burner is running above or below its rated input.

One maker's chart also links a pilot that flutters or shrinks when other gas appliances run to supply piping that is too small. Resizing piping is work for a gas contractor, and we tell you plainly when a reading points there. After a test point is opened, it is resealed and leak tested with a soap solution.

Wall switch, remote and receiver

A fireplace that ignores the remote may have a remote problem, a receiver problem or an appliance problem. The handheld unit and the receiver each run on batteries, and the receiver often sits near the valve, where heat and lint reach it. A wall switch adds its own wiring between the room and the control.

We test each link in order, from the button you press to the valve that answers, and use the manual's own test for the switch circuit. You get a clear answer on which part failed, whether it is a battery, a switch, a receiver or the control itself, before any part is ordered.

After water reaches the controls

Gas fireplace manuals are firm on this point. If any part of the appliance has been under water, it must stay out of use until a qualified technician has inspected it and replaced every control system part and gas control that was submerged. Drying it out and trying the switch is no test at all.

Water can reach a fireplace from a roof leak, a burst pipe or storm water inside the house. Tell us what happened and how high the water reached. We check the valve, the ignition parts and the wiring, and we list the parts the manual says must be replaced before the unit runs again.