Our Process
The details behind fixing your Gabriella fireplace
Fixing a fireplace that smokes into the room
According to EPA wood-burning guidance, a fireplace or stove used properly produces little smoke, so smoke you see or smell on a regular basis signals a problem. Inside the fireplace, the causes we check first are a damper that is not fully open, a blocked or narrowed passage, damp fuel and a room starved of air by exhaust fans.
We test the damper, look through the throat and smoke chamber and ask how the smoke behaves: only at lighting, only with the kitchen fan on or all the time. The answer tells our pros whether the fix is a repair inside the fireplace or work on the chimney above it, and your Gabriella estimate says which.
Hearth extension repair on a factory-built fireplace
A factory-built fireplace has its own hearth rules. Section R1004.2 has that extension installed as the fireplace listing directs and made easy to tell apart from the floor around it, and a listed hearth extension meets UL 1618. The manual for your model states the size and the material.
Cracked hearth pads, extensions removed during a flooring job and tile laid straight over the floor in front of the unit all turn up during inspections. We bring the extension back to what the listing calls for, in a finish that suits the room, and note the model's requirement on your Gabriella estimate.
Repairing water and rust damage inside the fireplace
Rust on the damper, damp ash, water marks on the firebox walls or a musty smell after rain means water is reaching the fireplace from somewhere above it: the cap, the top of the chimney or the roof around it. The fireplace shows the damage, but the entry point is higher up.
We repair the rust and water damage inside the fireplace and trace the leak during the free inspection. The fix for the source is quoted on its own line through our chimney leak service, so you can tell apart the work that stops the water and the work that repairs the damage it already did in your Gabriella home.
Fireplace service visits between repairs
Once the fireplace is repaired, a maintenance visit now and then keeps small problems small. We check the damper action, the firebox joints, the hearth, the doors and the outside air intake if there is one, and we tighten or adjust whatever has worked loose.
Maintenance visits are booked on the same terms as repairs: a clear price upfront, a written record of the work and the same 100% satisfaction guarantee. Homeowners in Gabriella can ask for same-day service when the schedule allows.
